General Functionality & Compatibility

1. What is Jaltest Diagnostics?

Jaltest is a multi-brand, multi-system diagnostic tool developed by Cojali. It provides advanced diagnostics, repair information, and maintenance management capabilities for various types of vehicles and machinery, including trucks, buses, agricultural equipment, construction machinery, material handling equipment, and marine vessels.

2. Is Jaltest compatible with all vehicle types?

Yes, Jaltest boasts extensive compatibility, covering a wide range of vehicle makes and models, including cars, trucks, buses, and agricultural machinery. Its versatility makes it a valuable tool for multi-fleet operations.

3. Can Jaltest provide real-time data and diagnostics?

Yes, Jaltest offers real-time monitoring and diagnostics, enabling technicians to assess vehicle performance on the spot. This feature enhances troubleshooting efficiency and aids in making informed repair decisions promptly.

4. Do I need an internet connection to use Jaltest?

No, the majority of the Jaltest software can be accessed offline, meaning you don’t need an internet connection for general diagnostics such as connecting to the vehicle, reading fault codes, test values, and component locations. However, an internet connection is required for accessing certain technical information, such as tightening torques and belt layouts.

Software & Licensing

5. Can I install Jaltest on multiple computers?

Yes, Jaltest allows installation on up to three PCs per license. This flexibility enables technicians to use the software across different workstations as needed.

6. How often is the software updated?

Jaltest provides three major software updates per year, ensuring that the tool remains current with the latest vehicle models and diagnostic capabilities.

7. What is the cost of Jaltest license subscription fees?

License subscription fees for Jaltest vary depending on the modules and services selected. It’s recommended to contact a local distributor or Jaltest representative for specific pricing information tailored to your needs.

Troubleshooting & Support

8. What should I do if Jaltest won’t connect to a vehicle?

If Jaltest fails to connect to a vehicle, consider the following steps:

  • Check cables and adapters (ensure they are certified).
  • Update your software and firmware.
  • Confirm the correct vehicle protocol is selected.
  • Ensure the vehicle battery isn’t weak.

9. How do I reset fault codes using Jaltest?

To reset fault codes:

  • Navigate to Diagnostics > Erase Fault Codes.
  • Perform necessary repairs before confirming the reset.

10. Who should I contact for technical support?

For technical support, you can contact Jaltest’s Advanced Technical Support (ATS) department. They provide assistance for connecting and starting diagnostic processes with Jaltest Diagnostics. Additionally, if you have specific questions about particular failures, hiring their ATS service is recommended. Another option is to call Triad support and one of our Jaltest experts may be able to help diagnose the problem.