Terms and Conditions

Effective Date: August 4, 2025

Welcome to Triad Diagnostics Solutions (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website, www.triad-ds.com (“Website”), and your purchase of products from us.

By accessing the Website or making a purchase, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. Use of the Website

You agree to use this Website for lawful purposes only and not to:

  • Submit false or misleading information;
  • Attempt to gain unauthorized access to any portion of the Website;
  • Interfere with the Website’s operation or security.

2. Product Information

We make every effort to display product information (including descriptions, prices, and images) as accurately as possible. However, we do not guarantee that product descriptions or other content is accurate, complete, reliable, or error-free.

We reserve the right to modify or discontinue any product at any time without notice.

3. Orders and Payments

By placing an order through our Website, you represent that:

  • You are legally capable of entering into binding contracts;
  • All information provided is true and accurate;
  • You authorize us to charge your selected payment method.

We reserve the right to refuse or cancel any order at our sole discretion, including orders that appear to be fraudulent or violate these Terms.

4. Pricing and Taxes

All prices are listed in USD and are subject to change without notice. Applicable sales tax will be added where required by law.

We are not responsible for pricing, typographical, or other errors in any offer, and we reserve the right to cancel any orders arising from such errors.

5. Shipping and Delivery

We ship to select locations. Estimated delivery times are provided for reference and are not guaranteed.

Shipping fees are calculated at checkout and may vary depending on your location and order size.

We are not liable for delays caused by carriers, weather, or customs clearance.

6. Returns and Refunds

If you are not satisfied with your purchase, you may return eligible items in accordance with our Return Policy within 30 days of delivery.

  • Items must be unused and in original packaging.
  • Some items (e.g., perishable, customized, or final sale) may not be eligible for return.
  • Refunds will be issued to your original payment method once items are received and inspected.

Return shipping costs are the responsibility of the customer unless otherwise stated.

7. Intellectual Property

All content on this Website, including product names, images, text, logos, and graphics, is the property of Triad Diagnostics Solutions or its content suppliers and is protected by intellectual property laws.

You may not reproduce, copy, or exploit any part of the Website or its content without our written permission.

8. Limitation of Liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, or consequential damages resulting from:

  • Your use of the Website;
  • Any errors or omissions on the Website;
  • Any damage or loss resulting from your use of our products.

9. Indemnification

You agree to defend, indemnify, and hold harmless Triad Diagnostics Solutions, its officers, employees, and agents from and against any claims, damages, liabilities, and expenses arising from your use of the Website or violation of these Terms.

10. Governing Law

These Terms are governed by the laws of the State of Indiana. Any disputes will be resolved exclusively in the courts of Hamilton County.

11. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page with a new effective date. Continued use of the Website indicates your acceptance of the updated Terms.

12. Contact Information

If you have any questions about these Terms, please contact us at:

Triad Diagnostic Solutions
Address: 15371 Stony Creek Way Noblesville, IN 46060
Phone: 317-939-3690
Email: [email protected]
Website: www.triad-ds.com