Terms & Conditions

These Terms and Conditions outline the rules and regulations for the use of Triad Diagnostic Solutions’ website and services, including our e-commerce platform. By accessing or using this website (https://triad-ds.com) and purchasing products from us, you agree to comply with and be bound by these terms. Please read them carefully.

1. Acceptance of Terms

By accessing this website, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree, you should refrain from using our site or services.

2. Services and Products

Triad Diagnostic Solutions provides diagnostic technology, tools, and training to help technicians repair automotive, commercial vehicles, off-highway equipment, and marine vessels. Our website also offers an e-commerce platform where customers can purchase diagnostic tools, equipment, and related products.

(a) Product Availability

All products listed on our e-commerce platform are subject to availability. We reserve the right to limit quantities or discontinue products without prior notice. If a product is unavailable after an order has been placed, we will notify you and offer alternatives or a refund.

(b) Product Pricing and Payment

All prices listed on our website are in US dollar and are subject to change without notice. We accept various forms of payment, including credit/debit cards and other payment methods listed at checkout. By completing a purchase, you agree to provide accurate billing and payment information.

(c) Shipping and Delivery

We offer domestic and international shipping options. Shipping costs and delivery times will be calculated at checkout. Triad Diagnostic Solutions is not responsible for delays caused by shipping carriers or customs.

(d) Return and Refund Policy

We offer a return policy on most products purchased through our e-commerce platform. Returns must be initiated within 30 days of receipt, and products must be unused and in original packaging. Shipping fees for returns are the responsibility of the customer unless the return is due to an error on our part (e.g., incorrect or defective product). Refunds will be processed within [Y] days of receiving the returned product.

3. Intellectual Property

All content, including but not limited to product images, designs, logos, text, and other materials, is the intellectual property of Triad Diagnostic Solutions or its licensors and is protected under applicable intellectual property laws. Unauthorized use of any content on this site is prohibited.

4. Permitted Use

You are granted a limited, non-exclusive, and revocable license to access and use this website for personal and non-commercial purposes. You agree not to:

  • Engage in any unauthorized or fraudulent transactions.
  • Use the site in a way that damages or impairs the functionality of the website or its services.

5. Third-Party Links

This website may include links to third-party websites. These links are provided for your convenience, but we do not endorse or take responsibility for the content or practices of third-party websites. Your use of these external sites is at your own risk.

6. Limitation of Liability

Triad Diagnostic Solutions and its affiliates, officers, employees, or agents shall not be liable for any direct, indirect, incidental, or consequential damages arising out of the use or inability to use this website, e-commerce platform, or products purchased. This includes but is not limited to issues related to product availability, shipping delays, or incorrect information.

7. Indemnification

You agree to indemnify, defend, and hold harmless Triad Diagnostic Solutions, its affiliates, officers, and employees from any claims, liabilities, damages, costs, and expenses arising from your use of this website or violation of these Terms and Conditions.

8. Privacy Policy

Please refer to our Privacy Policy below for information on how we collect, use, and protect your personal information.

9. Modifications to the Terms

Triad Diagnostic Solutions reserves the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on this page. It is your responsibility to review the terms periodically.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state in which Triad Diagnostic Solutions is headquartered, without regard to its conflict of law principles.

11. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at: