MAINTAINING DIESEL DIAGNOSTIC TOOLS CAN BE COSTLY AND PROBLEMATIC.
Multiple OEM and aftermarket diagnostic applications are difficult to manage and support, require continual updates, expire at inopportune times, costly to purchase or renew, and are unavailable to certain end-users.
Partner with a company that cares about your success!
Triad’s Single Source Solution for multiple markets featuring the Jaltest Diagnostic Software, tailored training, and ongoing support will ensure more uptime on your vehicles and equipment.
TRIAD ADVANTAGES
TECHNICIAN TRAINING
Training on diagnostic software is often expensive or unavailable on OEM software. Triad’s professional team of ASE Certified technical service training managers can perform in-depth training on Jaltest diagnostic tools. Our team will train on diagnostic service and maintenance protocols, connecting to the truck or equipment, fault code information, bi-directional testing capabilities, calibrations, resets, and navigation of Jaltest software for your technicians.
Every purchase of a diagnostic kit or annual renewal includes a free training webinar session.
Ensure you get the most out of your investment with training provided by Triad.
TECHNICIAN SUPPORT
Technical support is crucial to the uptime of your diagnostic tool and fundamental to shop productivity. Triad supports all customers with software or hardware issues for the life of the tool.
Ensure you get the most out of your investment with support provided by Triad.
HOT SWAP SERVICES
For customers who purchase Triad’s 4 Year Single Source Solution featuring Jaltest software and Panasonic Toughbook, Triad offers a Hot Swap Program that ensures your organization will have the highest uptime for your diagnostic tool investment. Included in the Hot Swap is the 4 Year Protection Plus Accidental Damage Warranty on Panasonic Toughbooks and a loaner diagnostic kit program if your Jaltest Diagnostic Kit needs to be sent in for repair for any reason.
HOT SWAP SERVICES
For customers who purchase Triad’s 4 Year Single Source Solution featuring Jaltest software and Panasonic Toughbook, Triad offers a Hot Swap Program that ensures your organization will have the highest uptime for your diagnostic tool investment. Included in the Hot Swap is the 4 Year Protection Plus Accidental Damage Warranty on Panasonic Toughbooks and a loaner diagnostic kit program if your Jaltest Diagnostic Kit needs to be sent in for repair for any reason.
COMPETITIVE ADVANTAGES
See how Jaltest Diagnostic software compares to an OEM diagnostic platform with a leading aftermarket software application.
EXTENDED WARRANTIES
As an authorized Panasonic Reseller Partner, Triad offers genuine Panasonic accidental damage warranties on new Panasonic Toughbooks.
EXTENDED WARRANTIES
As an authorized Panasonic Reseller Partner, Triad offers genuine Panasonic accidental damage warranties on new Panasonic Toughbooks.
30-DAY GUARANTEE
Triad Diagnostic Solutions offers a 30-Day Guarantee on all Jaltest Diagnostic kits. Before return, customers MUST participate in a registered online training webinar; returned kits must be in a saleable condition with all parts included; registration of the Jaltest software to the customer’s name/business must be removed by Triad technical support; inspection of the kit by Triad is required before full issuance of credit is required; and all returns must have a Returned Goods Authorization from Triad and must be included with the return shipment. Contact us to get started.
30-DAY GUARANTEE
Triad Diagnostic Solutions offers a 30-Day Guarantee on all Jaltest Diagnostic kits. Before return, customers MUST participate in a registered online training webinar; returned kits must be in a saleable condition with all parts included; registration of the Jaltest software to the customer’s name/business must be removed by Triad technical support; inspection of the kit by Triad is required before full issuance of credit is required; and all returns must have a Returned Goods Authorization from Triad and must be included with the return shipment. Contact us to get started.
TRIAD’S SINGLE SOURCE SOLUTION
DESCRIPTION
OEM SOFTWARE
TRIAD
Dealer Level Coverage & Functionality for All Class 3 – 8 trucks
Limited
Yes
Off-Highway & Agricultural Equipment Coverage
Limited
Yes
Total Vehicle Diagnostic Routines with Cloud Storage Reports
No
Yes
Technician Training & Support
Limited
Yes
Hot Swap Services with Enhanced Panasonic Accidental Damage Warranties
Limited
Yes
TRIAD’S SINGLE SOURCE SOLUTION
