Staying current with your Jaltest software license ensures uninterrupted access to the latest diagnostic features, vehicle coverage, and support tools. Whether your license is nearing expiration or you need to provide remote access for tech support, here’s a simple guide to help you get back on track quickly.
How to Renew Your Jaltest License
If your Jaltest license is about to expire — or already has — don’t worry. Renewing or reactivating it is quick and easy.
Step 1: Contact Your Jaltest Distributor
First, reach out to your authorized Jaltest distributor. They will assist you with purchasing or activating your renewal license key.
Step 2: Apply the Renewal in Your Jaltest Software
Once your distributor has provided the updated license, follow these steps to activate it:
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Open your Jaltest Software and go to the home screen.
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Click on “PREFERENCES” in the main navigation menu.
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Select the “License” option.
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Click on “License Management”
⚠️ This will prompt you to close the software — follow the on-screen instructions carefully to complete the activation process.
After these steps, your software should be fully updated and ready for use.
How to Provide Remote Access for Customer Support
Sometimes you may need a little extra help — and Jaltest makes it easy to get remote support from their technical team.
Your Jaltest software comes with TeamViewer Quick Support pre-installed, so a support agent can securely access your device (with your permission) to troubleshoot or assist you in real time.
Two Ways to Launch Remote Support:
Option 1: From Your Desktop
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Look for the TeamViewer Quick Support icon on your desktop and double-click to open it.
Option 2: From Within Jaltest Software
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Open the Jaltest software.
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Click on the question mark icon (top-right corner).
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From the dropdown menu, choose “Remote Assistance”.
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A TeamViewer session will launch — share the access ID and password with the support technician when prompted.
💡 Pro Tip:
Make sure you have a stable internet connection when requesting remote support to ensure a smooth experience.
Final Thoughts
Whether you need to renew your Jaltest license or get real-time remote support, the process is simple and designed to minimize downtime. Keeping your software active ensures you’re always equipped with the latest diagnostic tools and support when you need it most.
If you need assistance with license renewal or setup, contact your Jaltest distributor — and if you run into any technical issues, don’t hesitate to launch remote support and let the experts help.