TMC Recap
Triad Diagnostic Solutions had a great time connecting with industry leaders at the TMC Annual Meeting this month. From the latest diagnostic advancements to in-depth conversations about fleet challenges, the event was packed with valuable insights. We were proud to showcase our heavy-duty solutions, including Jaltest and Autel products, and discuss how we’re helping fleets stay ahead with cutting-edge technology and expert support. Thank you to everyone who stopped by—see you next year!
Winner Announced to Support March on Mission
At TMC, we held a special raffle featuring two coveted bottles of Pappy Van Winkle bourbon to raise money and awareness for March On Mission, an organization dedicated to supporting veterans, first responders and their families. The response was incredible, and we’re thrilled to announce our two winners: Eddie Jesse with Energy Guard Aerodynamic Solutions and Derek Ohata with C.R. England. Thanks to everyone who participated and helped support this important cause—your generosity makes a difference. Learn more about March On Mission at https://www.marchonmission.org/
Get Ready for Windows 10 End-of-Support
Microsoft has officially announced that support for Windows 10 will end in October 2025. After this date, critical security patches, updates, and technical support will no longer be available. For diagnostic shops using OEM or aftermarket software platforms this transition will have direct operational impact.
What Happens if You Delay:
- Outdated Hardware = Missed Features: Without compatible systems, technicians will be unable to access the latest software capabilities — including cloud tools, AI diagnostics, and enhanced security.
- Performance Bottlenecks: Even if older systems are technically upgradeable, lack of SSDs, limited RAM, or unsupported chipsets will slow performance and reduce reliability.
- Unplanned Downtime: Waiting until systems break or become fully incompatible will create unnecessary service disruptions.
Read the entire Windows 10 Announcement here.
Rob Burns Joins the Triad Team!
Rob brings over 30 years of experience in commercial vehicle diagnostics and telematics and will be joining the team as Director of Enterprise Sales. He began his career at Advance Mixer as National Warranty Manager, then spent 13 years at Navistar, where he led the diagnostics team and launched the first in-house dealer diagnostic tool, EZ-TECH®. At Noregon Systems, he directed custom solutions for OEM, military, and vehicle connectivity sales. Rob later returned to Navistar as Fleet Customer Solutions Director, developing sales strategies for national accounts by leveraging connected vehicle data.
If you would like to contact Rob, you can reach him directly via email rburns@triad-ds.com
PRODUCT NEWS
MaxiSYS UltraS2 Now Available
We’re excited to announce the Autel MaxiSys Ultra S2, the next-generation diagnostic tool built for superior efficiency. With faster performance, enhanced connectivity, and smarter diagnostics, the Ultra S2 sets a new standard for automotive professionals.
What does it do:
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Advanced Diagnostics: includes active tests, special functions, and coding, enabling in-depth analysis and troubleshooting.
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Using voice commands.
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Hands-Free Operation: Incorporates “MAX,” a virtual assistant that allows technicians to navigate the interface and execute bi-directional functions.
What does it cover:
- U.S., Asian, and European passenger vehicles to medium-duty trucks from 1996 and newer
Ford Rotunda Technician Tool Program: Triad Supplied
As an authorized dealer for the Rotunda Technician Tool Program, Triad Diagnostic Solutions is proud to support Ford and Lincoln dealerships with the OEM-approved tools and technology needed for proper vehicle diagnostics, programming, and repair.
We offer a range of Rotunda-approved diagnostic computers that are pre-imaged and optimized to run Ford software efficiently—helping technicians reduce downtime and stay productive in the bay. These systems meet Ford’s current hardware requirements and come backed by Triad’s dedicated customer support.
Looking to upgrade your current diagnostic tools or need help finding the right device? As a trusted Rotunda partner, we’re here to help you get the most out of your OEM tools and systems.
