Finding a reliable auto mechanic for your autobody shop can be challenging. You and your employees run a business. You’re the ones who must deal with the clients, so you need to make sure that you’re hiring the right people.
Here’s how you can find a reliable auto mechanic for your autobody and auto repairs shop.
Types of auto mechanics
When looking for an auto mechanic to add to your team, you must consider the different specialties a technician can have or what type of expertise you’re looking for in your company. These are just some of the options you have when sifting through resumes.
The General Repair Auto Mechanic
These techs are the most common kind of mechanic that you’ll find in your area. They typically do car, SUVs, and truck repairs and do regular auto maintenance services on these vehicles. They also tend to be able to perform a range of repairs on more exotic cars, such as high-end luxury vehicles.
The Hybrid Mechanic
This type of auto mechanic specializes in repairing hybrid vehicles. This means they can perform common repairs and routine maintenance such as replacing batteries, fixing air filters, and changing the oil when needed.
The Franchise Mechanic
A franchise mechanic is like a hybrid mechanic, except that they specialize in servicing specific brands of cars rather than just one model or brand name. These technicians are great if you’re trying to appeal to customers who love and drive foreign cars.
What makes a reliable auto mechanic?
When your search begins, there are many factors to consider before you hire.
Certifications and Training
To ensure you can find a reliable automotive technician, look for the proper certifications and training. If they do not have the specific certifications or ongoing training you’re looking for, it is unlikely they will be able to provide the first-rate customer service your shop is known for.
One of the most common technician certifications is from the National Institute for Automotive Service Excellence (ASE). If possible, ask to see some examples of work they’ve done for previous clients so you can get a feel for what they’re capable of doing.
Communication Skills
A good mechanic knows how to communicate with customers via email or phone. They should be able to answer questions quickly, clearly, and honestly. They should also be able to offer suggestions for automotive repairs that would result in better outcomes for both the customer and the auto repair shop itself.
Honest Reputation
Auto mechanics have to deal with different people and have a reputation for being honest. So if you hear someone is always late or doesn’t seem to care about their customer service and reputation, this may be a red flag.
References from Previous Clients
Ask previous clients of yours if they would recommend this mechanic to others. When it comes down to it, you want someone who takes good care of their loyal customers and has a good reputation, and positive reviews or references will reflect that.
A Clean, Well-Organized Workspace
A clean workspace is vital for business owners who want their employees to feel comfortable working there daily. It should also be organized enough so that anyone can find what they need quickly when needed most! A cluttered workspace can lead to frustration among employees who may feel overwhelmed by trying to find something specific when needed.
Tips for finding a reliable auto mechanic
Here are some simple tips to ensure you’re getting a great technician on your team!
The Word-Of-Mouth Method
The word-of-mouth method is probably your best option if you’re looking for a reliable auto mechanic for your autobody repair shop. You can ask around, or if you have friends who know someone who has employed the mechanic before and are happy with their work, ask them if they can recommend them.
Search Online
Another great way to find a reliable auto mechanic is by searching online. There are plenty of resources that will help you find a good mechanic in your area, including LinkedIn, Facebook, and Indeed. It’s essential to keep in mind that not all reliable auto repair mechanics have the same auto repair skills, so make sure you look at their ratings, customer satisfaction, and reviews before hiring someone new.
Check Out The Mechanic’s Reputation
You should also check out the mechanic’s reputation before deciding which mechanic to hire. Look up any negative feedback from other customers or past clients and see if it’s worth taking a chance on them. You may even want to call up some of their previous managers and talk directly about how satisfied they were with their performance.
Familiarity with the Right Tools
If your shop is now offering diagnostic scans as part of your services, then hiring a new technician who’s familiar with Autel diagnostic tools is beneficial. Not all mechanics have the right training to work with these tools, but if they do, then that’s a plus. Still, remember that Agile provides free training to your techs, so even if they don’t have the experience you’d like, we can still bring them up to speed.
Get To Know Your Prospective Candidate.
Once you’ve found someone who seems like a good fit for your needs, you should set up an interview with them so that they can get to know you and your shop! You want someone friendly, outgoing, professional—and even fun!
Make sure they are willing to take some time out of their schedule to come on-site so they can learn more about running a successful business like yours before deciding whether or not they’d be interested in working for you!
Give The Best Diagnostic Tools For Your Reliable Auto Mechanics Today!
The automotive industry is a hard one. It’s essential to choose your mechanic carefully.
After finding a reliable auto mechanic, you now need to ensure you’re getting the best equipment possible. You don’t want your customers to take their car in for repairs and get stumped by a simple problem that could have been easily diagnosed with the right tools.
That’s why we at Triad Diagnostic Solutions make it our mission to provide affordable and dependable diagnostic equipment for your auto body repair shop. We offer everything you’ll need to run your shop, including boroscopes, multimeters, oscilloscopes, ADAS calibration equipment, key programmers and immobilizers, and more! Call us today at (317) 939-3690.