About

We help Diesel Technicians Diagnose and Repair All Makes and Models of Commercial, Off-Highway, Agricultural, and Marine Vehicles.

Easily & Affordably

Maintaining diagnostic equipment can be costly and problematic. Multiple OEM software applications coupled with web-based troubleshooting and repair information are:

• Difficult to manage and support
• Require continual updates
• Expire at inopportune times
• Costly to purchase and renew
• Unavailable to certain end users

In many cases, diagnostic software for off-highway and agricultural equipment is only available to dealers resulting in: Increased downtime, costly sublets, and tows. Pair these dynamics with the:

• Expansion of on-board electronic systems
• Complexity in the utilization of multiple diagnostic tools
• Costly training that is often not available
• Ever-increasing technician shortage
• Lack of proper root cause analysis
• Lacks vehicle diagnostic health reports
• Lack of ability to audit the diagnostic repair process

Triad’s Single Source Solution featuring Jaltest Software virtually eliminates the need for OEM software.

Coverage and functionality – Commercial Vehicles

From Allison to ZF on class 3 through 8 vehicles Triad’s Jaltest Diagnostic Software provides industry-leading comprehensive coverage in one easy-to-use application.

• OEM Diagnostic Trouble Codes; including proprietary codes
• Bidirectional tests and parameter reset capabilities
• Troubleshooting and repair guides by DTC or Symptom
• Circuit diagrams
• Calibrations

Coverage and functionality – off-highway or agricultural equipment

Triad’s Single Source Solution featuring Jaltest Software offers the most comprehensive coverage for your off-highway or agricultural equipment. These modules offer similar coverage and functionality of the commercial vehicle software.

• Off-Highway Equipment – over 50 brands including Bobcat, Case CE, Caterpillar, John Deere, Komatsu, New Holland, and Volvo CE.
• Agricultural Equipment – over 25 brands including Case, Caterpillar, JCB, John Deere, Massey Ferguson and New Holland.

Triad technical support services ensure the highest uptime and ROI of your investment

INITIAL AND ONGOING TRAINING

Robust virtual training to get started with the Jaltest software and ongoing training with Triad’s Tech Support Services team.

REPAIR SUPPORT

Triad offers optional tech repair support services to guide your techs towards a successful repair.

HOT SWAP SERVICES WITH PANASONIC WARRANTY COVERAGE

Triad offers an optional loaner program for a replacement platform until yours can be repaired. Subscribers receive repair or replacement of Panasonic laptops in case of damage or destruction.

Shop Consulting Services

The Complaint, Cause, Correction process should be easy.

Is misdiagnosis of the complaint, incorrect repair of the wrong cause, and pulling and replacing parts as a failed correction plaguing your operation? Comebacks, breakdowns, tows, extended labor hours, high maintenance costs, and dissatisfied customers causing you headaches and money on a day-to-day basis?

Much of the pain begins with the lack of total vehicle diagnostic routines upon the assessment of the complaint(s). This pain continues with the lack of availability, properly functioning and/or understanding of diagnostic tools compounded by limited access to troubleshooting and repair information. Then the lack of information associated with the diagnostic steps taken during the repair and lack of a total vehicle health report upon release of the repair order provides no documentation to discover what went wrong or provide documentation to your customer.

All of this leads to a lack of proficiency within the shop which is exacerbated by the ever declining population of highly trained technicians.

Let Triad Improve Your Shop’s Proficiency

• Total Vehicle Diagnostic Routines
• One Solution for All Repairs
• Initial and Ongoing Training and Repair Support for Your Technicians

Allow our team to help increase profitability, expand your service offering, and provide the best repair outcome to your customer.  Dealers, independent repair shops, contract maintenance, and fleets can all benefit.