Triad Services

two mechanics explaining to client what is wrong with car

>> Technician Repair Hotline

What is the best diagnostic platform good for if your techs can’t use it? 

We know it’s frustrating when your diagnostic tool or software is not working, and we want to make it easier for you to resolve the issue.

We also understand that sometimes simple things can become complicated, mainly when repairing heavy-duty trucks and material handling equipment.

Triad Diagnostic Solutions’ technician repair hotline can take your worries away. Click here to learn more about the Triad Technician Repair Hotline.

OUR MISSION
To keep diagnostics easy to use, supported, and working so you can keep your vehicles on the road.

OUR VISION
To be the industry’s go-to distributor for all your diagnostic needs with fully supported training.

>> Technician Training with Triad

Ensure your techs can use the tools you invest in.

Training on diagnostic software is often expensive or unavailable on OEM software. Triad’s professional team of ASE Certified technical service training managers can perform in-depth training on Jaltest and Autel diagnostic tools. Our team will train on diagnostic service and maintenance protocols, connecting to the truck or equipment, fault code information, bi-directional testing capabilities, calibrations, resets, and navigation of Jaltest software for your technicians.

Every purchase of a diagnostic kit or annual renewal includes a free training webinar session. Ensure you get the most out of your investment with training provided by Triad.

technician working on MaxiSYS tablet to diagnose what is wrong with care
Technicians working on client car

>> Hot Swap Services

Don’t get left alone. Buy the right tool from the right team. 

For customers who purchase Triad’s 4-Year Single Source Solution featuring Jaltest software and Panasonic Toughbook, Triad offers a Hot Swap Program that ensures your organization will have the highest uptime for your diagnostic tool investment. Included in the Hot Swap is the 4-Year Protection Plus Accidental Damage Warranty on Panasonic Toughbooks and a loaner diagnostic kit program if your Jaltest Diagnostic Kit needs to be sent in for repair for any reason.

PROVIDING INNOVATIVE DIAGNOSTIC SOLUTIONS
FOR THE AUTOMOTIVE & HEAVY-DUTY INDUSTRY

diagnostic solutions for all your needs

FLEET BENEFITS

If you’re tired of paying the high cost of OEM software and being swindled by the “other guys”, then give Triad a call. We are the Master Distributor of the superior Jaltest Diagnostic Tool for Commercial and Off-Highway Vehicles and the fastest-growing North American Master Distributor for the Autel Automotive and ADAS Calibration Tools. Check out the Fleet Benefits we offer below!

A man using laptop in car

dealer-level
diagnostics

Dealer-level diagnostics with the Jaltest CV Kit or Autel CV Scan Tool.

Screenshots of software

troubleshooting
& repair info

Fully packed with troubleshooting AND repair info to get repairs done the first time, everytime.

A man using ADAS

ADAS Calibration
Equipment

Class 2 through 8 all-makes coverage for static & dynamic calibrations.

IT Platform-100

diagnostic platform
IT support

Save time, money, and the need for internal IT support. We have you and your tools covered.

A man working on his laptop with headphones

technician
repair hotline

Get live technician repair support for everything from electrical systems to engines.

Triad tag

technician active gateway (TAG)
remote diagnostics

Wireless remote connection with OEM software from anywhere in the country!

ADAS Radar Sensors-100

ADAS Radar
Sensors

Reduce accidents by adding a blind spot turn assist radar sensor to your fleet vehicles.

Remote Camera Link-100

remote assistance
camera link

Connect technicians with Triad’s remote repair support via the Remote Assistance Camera Link.

Jaltest page on laptop

Ruggedized
Toughbooks

Panasonic FZ-55 Toughbooks or Getac Rugged Laptops come with all of our kits.

A man using laptop in car

dealer-level
diagnostics

Dealer-level diagnostics with the Jaltest CV Kit or Autel CV Scan Tool.

Screenshots of software

troubleshooting
& repair info

Fully packed with troubleshooting AND repair info to get repairs done the first time, everytime.

A man using ADAS

ADAS Calibration
Equipment

Class 2 through 8 all-makes coverage for static & dynamic calibrations.

IT Platform-100

diagnostic platform
IT support

Save time, money, and the need for internal IT support. We have you and your tools covered.

A man working on his laptop with headphones

technician
repair hotline

Get live technician repair support for everything from electrical systems to engines.

Triad tag

technician active gateway (TAG)
remote diagnostics

Wireless remote connection with OEM software from anywhere in the country!

ADAS Radar Sensors-100

ADAS Radar
Sensors

Reduce accidents by adding a blind spot turn assist radar sensor to your fleet vehicles.

Remote Camera Link-100

remote assistance
camera link

Connect technicians with Triad’s remote repair support via the Remote Assistance Camera Link.

Jaltest page on laptop

Ruggedized
Toughbooks

Panasonic FZ-55 Toughbooks or Getac Rugged Laptops come with all of our kits.

authorized dealer
Jaltest logo
Panasonic Authorized Dealer Logo
Getac Logo
Autel logo