30 Day Guarantee
30-day guarantee on
all triad scan tools
Triad Diagnostic Solutions offers a 30-Day Guarantee on all Jaltest Diagnostic kits and some Autel Diagnostic Scan Tools.
Policies and Procedures
- Before returning, customers MUST participate in a registered online training seminar.
- Tools cannot be returned for credit under the 30-day guarantee program due to manufacturer defects or software licensing issues.
- Returned tools must be in a saleable condition with all parts included.
- Registration of software to the customer’s name/business must be removed by Jaltest or Autel technical support by the 30th day from initial registration before return.
- Inspection of the tool by Triad before full issuance of credit is required.
- Returns must have a Returned Goods Authorization (RMA) from Triad and must be included with the return shipment.