30 Day Guarantee

30-day guarantee on
all triad scan tools

Triad Diagnostic Solutions offers a 30-Day Guarantee on all Jaltest Diagnostic kits and some Autel Diagnostic Scan Tools.

Triad Products

Policies and Procedures

  • Before returning, customers MUST participate in a registered online training seminar.
  • Tools cannot be returned for credit under the 30-day guarantee program due to manufacturer defects or software licensing issues.
  • Returned tools must be in a saleable condition with all parts included.
  • ADAS frame and target packages not eligible for 30 day guarantee
  • Registration of software to the customer’s name/business must be removed by Jaltest or Autel technical support by the 30th day from initial registration before return.
  • Inspection of the tool by Triad before full issuance of credit is required.
  • Returns must have a Returned Goods Authorization (RMA) from Triad and must be included with the return shipment.

Products eligible for 30-day Guaranteed Return Policy.

  • Accessories & Cables
  • Autel Code Readers
  • Autel MaxiSys Tablets
  • Battery Service Tools
  • Autel EV Chargers (Elite series only)
  • Jaltest Diagnostic Kits
  • Key Programmers & Accessories
  • Panasonic & Getac Laptops/Tablets
  • TPMS Tools
authorized dealer
Jaltest logo
Panasonic Authorized Dealer Logo
Getac Logo
Autel logo