The Challenge with OEM Software

Many OEM platforms are “purists,” requiring specific cables for proper communication. We’ve seen this behavior firsthand in programs like:

And here’s the kicker: any OEM could decide tomorrow to enforce this requirement if they choose. That leaves shops and technicians in a position where the rules may change overnight—adding complexity and uncertainty to their diagnostic process.

Triad’s Simplified Approach

At Triad Diagnostic Solutions, we believe in making things clear and consistent for our customers. That’s why, back in 2022, we established a simple rule to remove the guesswork:

This approach eliminates conflicting advice and avoids customer frustration. Instead of hearing mixed messages like:

“One distributor told me INSITE doesn’t require it, another said it does—who should I believe?”
…our customers know exactly which cable to use, every time.

Why It Matters to Your Shop

By standardizing this guidance, we help your technicians:

  • Save time by avoiding trial-and-error
  • Stay confident knowing they’re following best practices
  • Work consistently across Jaltest and OEM platforms
  • Stay prepared for OEM changes without worrying about compatibility surprises

The Triad Advantage

When you buy from Triad, you’re not just buying tools and cables—you’re buying expert support, clarity, and consistency. Our job is to simplify the complex so your shop can focus on what matters: diagnosing vehicles quickly, accurately, and profitably.

Black for Jaltest. Grey for OEM. Simple. Reliable. Backed by Triad.

Contact Triad Diagnostic Solutions today to learn more about our diagnostic solutions and how we make complexity simple.